Key Responsibilities
1. System/Project Management & Technical Oversight
•Serve as one of the functional leads for the industrial collaboration system/platform, ensuring system health, data integrity, and optimal performance.
•Translate business objectives into technical specifications and functional requirements.
•Configure and manage complex workflow approval processes to automate/streamline business logic and improve efficiency.
•Support rollout activities such as testing, pilot runs, training sessions, and go live support.
•Coordinate with users, vendors, and internal teams to track progress and follow-ups.
•Assist in preparing implementation materials (checklists, training decks, briefing packs).
•Support UAT coordination, test case preparation, and issue tracking.
2. Procurement & Contract Support
•Assist in preparing procurement documents and support the tender process (requirements, evaluation forms, quotations).
•Coordinate with vendors on deliverables, timelines, and documentation submissions.
•Support contract administration, including tracking contract periods, milestones, and payments.
•Help monitor vendor performance and follow up on outstanding items.
3. Change Management & User Support
•Develop and execute change management strategies to ensure high user adoption rates for new system features.
•Create training materials, user guides, and conduct workshops for internal teams.
•Act as the primary point of contact for troubleshooting and continuous process improvement.
4.Business Analysts Tasks
•Provide first-level support for user queries and basic troubleshooting.
•Log, track, and escalate issues to IT or vendors as needed.
•Support users during system rollout, onboarding, and early adoption phases.
•Preparation of progress reports and development of relevant dashboards for management.
•Analysis of industry data for insights and proposed action plans.
#LI-Hybrid