The Senior Executive / Deputy Manager (Mentoring & Integrated Care Management)/ Student Development & Recognition partners closely with the three Colleges and HQ Divisions to strengthen student development through the design, administration, and enhancement of mentoring frameworks. The role ensures that mentoring remains a cornerstone of student growth and recognition, fostering meaningful connections between students, mentors, and the wider institution. This role also support holistic social work support to ITE students-at-risk and will be part of the professional team, working with students and their families, community partners and relevant stakeholders within ITE with objectives such as enabling students to complete their studies, facilitating family work with relevant agencies and accessing resources. He or she reports directly to an Assistant Director.
Institute of Technical Education
Snr Exec/Dy Mgr - Mentoring & Integrated Care Mgmt [ITE Headquarters] – 2 Yr Cr
Fixed Terms
Closing on 01 Jun 2026What the role is
What you will be working on
- Manage the administration of student mentoring and Integrated Care management programmes
- Streamline processes to ensure consistency across pure mentoring and mixed-support models
- Maintain accurate records and data dashboards for reporting to management.
- Curate and refine mentoring frameworks to address target groups (e.g., at-risk, SEN, leadership-focused, award-linked)
- Identify gaps and propose new initiatives, including employment-related mentoring and external partnerships
- Facilitate feedback loops with mentors, mentees, and stakeholders to drive continuous improvement
- Conduct data analysis to identify trends, measure impact, and recommend enhancements
- Liaise with internal departments and College Services to strengthen mentoring programmes
- Overseeing the provision of student services in ITE, including student benefits and student care services such as initiatives to provide additional support to students-at-risk.
- Liaise with Colleges in documenting, tracking, monitoring and reporting (including collation of relevant data) of students’ cases.
- Collaborating with relevant stakeholders (e.g. departments within ITE, government and community agencies) to provide holistic care and support to students.
- Processing and managing student records in ITE’s student administration system.
- Other student areas to be assigned include policies and programmes related to student development and recognition.
What we are looking for
- Have at least 3 years of relevant working and industry experience in Student development, mentoring & integrated care
- Strong IT knowledge, proficient in digitalisation, AI tools and knowledge of automation will be an advantage
- Exceptional communication and relationship-building skills.
- Attention to details, and adept at time management and with high standard of numeracy skills.
- Good knowledge of social services landscape in Singapore.
- Adept in data analysis, visualization and management of statistical data which require submissions to other governmental agencies.
- Able to work in a fast-paced environment under pressure and welcome challenges
About your application process
This job is closing on 01 Jun 2026.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Institute of Technical Education or the wider Public Service.
About Institute of Technical Education
The Institute of Technical Education is a globally-recognised world-class institution for excellence in technical education. Here, you make an extraordinary difference because ours is a unique Hands-on, Minds-on, Hearts-on College Education. Our awards include the prestigious Singapore Quality Award with Special Commendation and the inaugural Harvard-IBM Innovations Award in Transforming Government, affirmations of transformational leadership and passionate staff who bring us closer to becoming a Global Leader for Innovations in Technical Education.
Learn more about Institute of Technical Education