Assistant Manager/Manager (Exam Admin), Exam Operations Division - 2 Years

The successful applicant will play an active role in the planning, administration and delivery of national examinations. The key responsibilities include: • Managing the planning of schedules and resourcing for examination activities. • Managing in-house IT systems (i.e. exam systems) and perform User Acceptance Tests. • Being involved in the administration and the conduct of pre-examination and examination activities, including the nomination and management of Examination Personnel, as well as the conduct of practice and actual examinations. • Liaising and engaging with schools and the public on national examination matters. • Conducting briefings and/or training for schools and examination personnel. • Handling irregularities and emergency situations during the examinations. • Ensuring security in the delivery of national examinations. • Supporting e-examination matters. • Ensure accuracy and timeliness in the arrangement and conduct of pre-examination and examination activities, as well as the processing of examination data. • Reviewing work processes, guidelines, and procedures to enhance operational security and efficiency.

• At least 1 year of working experience in administrative and/or operations-related work. • Candidate with experience in managing, enhancing and testing IT systems will have an added advantage. • Possess strong analytical, proficient problem-solving and good stakeholder management skills • Possess an innovative mindset and a positive working attitude. • Possess a high degree of integrity. • Able to multi-task effectively, and is result-driven and meticulous. • Able to lead a team of support staff effectively to achieve targets. • Possess good verbal and written communication skills. • Possess good knowledge in IT applications (e.g., MS Word, Excel, PowerPoint) and handling of system-based work.